FAQs

FAQs

Amenities

  • Is there parking available?

    No. However, street parking is subsidized.

  • What is the parking fee?

    Parking is $200/month.

  • Does the building have a security system?

    Each resident receives an individual key FOB for building access.

  • What amenities does the apartment include?

    Each apartment has European appliances, washer/dryer in unit, and some apartments have a fireplace, vaulted ceilings, or a private outdoor area.

  • Is your property pet-friendly?

    Yes, we are!

  • What are your pet fees? Are they refundable?

    We charge $35/month non-refundable pet rent, and no pet deposit.

  • Do you offer bike storage?

    Yes, we do.

  • Do you have storage units available?

    Yes, we do.

  • Is smoking allowed?

    No, smoking is not allowed anywhere on the property.

    • Application

  • What are the application criteria?

    2.5x increased deposit, 3x standard ($300)

  • How long does it take for an application to be approved?

    Application approval typically takes up to 2-3 business days but can vary depending on individual screening.

  • Do you accept a shorter lease term?

    We do offer lease terms less than our standard 12-months. Please contact the leasing office for more information.

  • If I want to hold an apartment, how do I do that?

    You can put down a $99 holding deposit to secure an apartment at the time of application. This holding deposit will be applied to your total security deposit at move-in.

  • Are there any move in charges?

    After the deposit, we charge a 10% non-refundable cleaning fee.

  • What other relevant fees or charges should I know about?

    Pet rent, storage, and parking are an additional fee.

    • Resident Life

  • Do I need to sort recycling and garbage?

    Yes, we provide separate receptacles for each.

  • How do I pay for electricity and water?

    You can pay online or by mail through Seattle City Light and Billing Associates.

  • What is the guest policy?

    Guests are welcome if accompanied by a resident, any guests staying longer than 14 consecutive days must be added to the lease.

  • Do you have on-site maintenance?

    Yes, we do Monday through Friday.

  • How do I submit a maintenance request?

    Maintenance requests can be submitted through the Henri community portal and our team will address them as soon as possible.

  • What happens if a resident is locked out of their apartment?

    Residents can call (509) 902-0789 to reach our 24-hour emergency answering service and we can help you get back in.

  • Am I required to purchase renter's insurance? If so, what is the fee?

    Yes, we require renter’s insurance with a $100,000 general/personal liability policy. Please contact the leasing office for more information on our renter’s insurance requirements. There is a $25 noncompliance fee.

  • What are my options for paying my rent?

    You can pay rent online via our online portal with ACH or credit card. You can also pay by check at the leasing office.